Eligibility
Returns or exchanges may be accepted for damaged, incorrect, or defective products reported within 48 hours of delivery with clear unboxing images or video.
Returns
Return Policy
Return and exchange guidance for SUMANTRAA FASHION jewellery orders.
Non-Returnable Items
Used products, altered items, hygiene-sensitive jewellery, and custom bridal orders may not be eligible for return unless received damaged or incorrect.
Resolution
Eligible cases may receive replacement, store credit, or refund after verification by the support team.
How To Raise A Request
Contact support@sumantraa.com with your order number, registered email, and issue details.